Four steps.
Then we run it.
You never have to learn the technology. We understand the need, agree the scope and price, implement and test, then manage what we built. A paid audit is only recommended where deeper investigation is needed.
Understand the need.
A free 20-minute conversation about the problem, your current systems and whether we can help. No obligation, no paid discovery just to find out if we fit.
Book the free call ↗- Phone and voicemail
- Website and enquiries
- Calendar or bookings
- Inbox and CRM
- Payments
- Social and email
- 01Call or web visitAny time, any device
- 02Answered in secondsDiscloses it is AI
- 03QualifiedWho, what, where, when
- 04Booked or capturedInto your calendar or inbox
- 05You are toldConfirmation + summary
Agree the scope and price.
For straightforward work you get a clear proposal: setup, monthly fee, what is included and what is not. Where deeper investigation is needed, we explain why and price it separately before you commit. The optional AI Opportunity Audit is one way to do that.
Implement and test.
We configure the system around the phone number, diary and website you already have, connect the agreed tools, and test the workflow with you before it faces a customer. A Starter implementation is usually live in seven to fourteen days from access to your systems; Growth and Pro publish their own windows, and the clock starts when access and content are in place.
See the packages ↗Manage and improve.
That is what the monthly fee is for. Automated checks run on every conversation and anything flagged is reviewed by a person; we review a sample each week, tune the agent monthly and send a short report. Support runs Monday to Friday, with urgent incidents such as an outage or wrong information handled seven days a week. The exact monitoring and response commitments are set out in your service plan.
- Automated checks on every conversation
- Weekly sampled human review
- Monthly tuning and report
- Support hours Mon–Fri
- Urgent incident response
- Change requests quoted first
It says it is AI. It works from your approved information.
Configured to use your approved business information and supported systems. We test its responses before launch, review performance, and define when it should transfer a call or capture a request for a person. It transfers to your nominated contact when available, or captures a call-back request when nobody can answer. It books through supported integrations, or captures a request for your team to confirm.
