Routine questions compete with coaching time
Age group, venue, price and kit information should be easy for families to find, with a person available when needed.
Parents get answers.
Children never talk to the AI.
Running an academy means keeping bookings, records, coaches and families connected. We can improve the systems already in place or build new tools where needed. AI conversations stay parent- and coach-facing, with safeguarding handled by people.
WHERE WORK GETS STUCK
Where academy admin gets in the way
Booking information sits in several places
Connected booking records help the team keep track of numbers and plan sessions.
Staff need a clear view of membership changes
Bring the relevant changes together so the academy can decide what needs attention.
Parent enquiry to booked trial to engaged family.
Possible improvements include website integrations, booking records, staff summaries and a family app. The right combination depends on the academy’s existing systems and priorities.
- 01ANSWER
Make routine information easier to find
Age groups, venues, prices-from, kit, weather calls. Safeguarding questions route to your welfare officer, never to the AI.
- 02BOOK THE TRIAL
Into your booking system or a held slot
Official APIs only; otherwise a structured request for the academy to confirm.
- 03FOLLOW UP
Give the team a clearer operational view
Connected records and a weekly numbers digest can help staff plan sessions and identify what needs personal attention.
- 04KEEP THE FAMILY
A branded family app where it fits
Player identity, XP, stories, parent-and-coach AI, competition and learning — the Dragon Players model, live on both stores.
LIVE ON BOTH STORES
Dragon Players
The official, exclusive family app of Dragon Academy — player identity, XP, academy stories, parent-and-coach AI, competition and learning — live on the App Store and Google Play and managed by ImpactLayer after launch.
Explore Dragon Players ↗
Agree the rules before the system goes live.
We agree what each system may do, when it needs approval and how it hands over to your team. We test it against your working scenarios before launch and agree the support and review arrangements.
Talk to a child — parent and coach only, by design
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Handle a safeguarding concern; it routes to the welfare officer
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Invent an age group, venue or price
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Give medical or injury advice
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Contact families without documented consent
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
BUILT AROUND YOUR BUSINESS
Your academy, your scope
Keep what already works and improve the parts that need attention. We agree the implementation and support around your academy, with clear access controls and human responsibility for safeguarding.
IMPLEMENTATIONTailored quoteONGOING SUPPORTAgreed with you
- Website integrations and connected records
- Trial booking and session information
- Staff reporting and operational dashboards
- Parent- and coach-facing assistants where appropriate
- A family app where it adds value
- Safeguarding concerns directed to the welfare officer
NEXT STEP
Start with a free discovery chat.
In 20 minutes, talk through your business, repetitive work and current tools. We explore useful opportunities and a high-level approach, with no obligation. No paid audit is required for the first conversation.