The phone rings while you are under a sink
Roughly eight real jobs a month walk on missed calls for a typical owner-operator. Voicemail is where they go to die.
Missed calls are
missed jobs.
An owner-operator on a boiler cannot answer the phone. The call goes to voicemail, the customer rings the next name on the list, and a £320 job walks. Starter answers every call, qualifies it, and books it or hands it to the office — day, night and weekend.
WHERE THE MONEY LEAKS
Where a trades business loses work
Emergencies happen at 9pm on a Saturday
The customer with a burst pipe is not leaving a message. They are ringing whoever answers.
Quotes, reminders and reviews never get sent
Follow-ups slip because the admin sits with the same person who does the work.
Every call answered. Every job qualified.
One inbound voice agent on your existing number, a widget on your website, and a structured job request into your calendar, Jobber, Tradify or inbox.
- 01ANSWER
Discloses it is your virtual receptionist and takes the call
Name, address, postcode, the problem, how urgent. Out of area still creates a lead for you to decide on.
- 02QUALIFY
Emergency or scheduled
Emergency keywords transfer straight to your mobile. Scheduled work gets a time window and a confirmation SMS.
- 03BOOK OR HAND OFF
Into the system you already use
Google Calendar, Jobber or Tradify where an official API exists; a structured request to the office where it does not. Nothing is invented.
- 04FOLLOW UP
Reminders and reviews on Growth
48-hour and 2-hour reminders, a review request two hours after the job, enquiry triage with a drafted reply.
Guardrails are written before the first call.
Every agent ships with a written spec and a scripted test pack you sign off. It is configured to use your approved information and supported systems, and each of these rules is tested before go-live and checked in the reviews after it.
Quote a guaranteed price on a variable job
Tested before go-live; automated checks and the weekly sampled review flag any breach for a person.
Invent availability or double-book you
Tested before go-live; automated checks and the weekly sampled review flag any breach for a person.
Fail to transfer on an emergency keyword
Tested before go-live; automated checks and the weekly sampled review flag any breach for a person.
Give safety advice beyond ‘turn off the water and we will call you back’
Tested before go-live; automated checks and the weekly sampled review flag any breach for a person.
Miss the AI disclosure or the recording notice
Tested before go-live; automated checks and the weekly sampled review flag any breach for a person.
USUAL STARTING RUNG
Starter — Voice and Bots
One brand, one number, one calendar. Live in 7–14 days from access. The fastest cash and the clearest leak of any vertical we serve.
SETUPFrom £995MONTHLYFrom £199
- Inbound voice agent on your number, 24/7
- Website ‘Talk to us’ widget
- Job capture: address, postcode, issue, urgency, window
- Emergency transfer to your mobile
- 300 voice minutes and 1,000 chat sessions a month
- 15-scenario test pack signed off by you
NEXT STEP
Start with a free conversation.
Tell us how enquiries reach you today and we will show you what we would set up first, then send a scoped proposal with the setup and monthly fee. No paid audit is required to get started. If you want a wider roadmap across several processes, the optional AI Opportunity Audit (£750) is there for that.