Web forms and calls answered hours later
When staff are busy on the gym floor, new enquiries can wait. Capture the details and give the team a clear next action.
Answer the enquiry. Book the trial.
Keep the member.
Enquiries, trial bookings, staff reports and member admin can compete for the same team’s time. We build around the part you want to improve, from a useful reporting bot to connected bookings or a member app.
WHERE WORK GETS STUCK
Where the team needs a clearer view
Intros that never make it into the calendar
Bring trial requests and confirmed bookings into a process staff can follow.
Members who drift before anyone notices
A useful summary can help the team spot changes in activity and decide who needs a personal check-in.
Enquiry to trial to engaged member.
These are possible starting points. We check your existing membership and booking tools, then choose the workflows, staff controls or app features that fit your gym.
- 01ANSWER
Help customers reach the right next step
A website, assistant or receptionist can handle agreed routine questions and capture enquiries for staff.
- 02BOOK THE INTRO
Connect trial requests to your booking system
Official APIs only; otherwise a structured request for staff to confirm. No unofficial scrapers of your membership software.
- 03FOLLOW UP
Keep staff informed and follow-ups visible
Daily or weekly staff summaries, agreed reminders and a clear view of tasks waiting for a person.
- 04KEEP THEM
Add a member app where it is useful
Weekly momentum, AI PT, Run Club and learning under your brand — the POWS Performance model, live on both stores.
LIVE ON BOTH STORES
POWS Performance
POWS Gym combines a website, point of sale, staff dashboard, daily, weekly and monthly reporting bot, and the POWS Performance member app. The case study shows the work delivered.
Explore POWS Performance ↗
Agree the rules before the system goes live.
We agree what each system may do, when it needs approval and how it hands over to your team. We test it against your working scenarios before launch and agree the support and review arrangements.
Invent a membership price or a class time
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Give medical, injury or nutrition advice
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Sign someone up to a contract without a person
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Contact lapsed members without documented consent
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
Miss the AI disclosure or the recording notice
Included in the agreed scope and checked before go-live, with a clear route to a person when needed.
BUILT AROUND YOUR BUSINESS
Your gym, your scope
Start with the problem that matters most to your gym. We can implement one useful workflow or connect several systems, with a price and level of ongoing support agreed for that work.
IMPLEMENTATIONTailored quoteONGOING SUPPORTAgreed with you
- Staff reporting and operational dashboards
- Trial booking and enquiry handling
- Website improvements and supported integrations
- Reminders and follow-up workflows
- A member app where it adds value
- Scope, usage and support agreed before work starts
NEXT STEP
Start with a free discovery chat.
In 20 minutes, talk through your business, repetitive work and current tools. We explore useful opportunities and a high-level approach, with no obligation. No paid audit is required for the first conversation.