GROWTH / FULL AI LAYER

Your website and admin
run as one managed layer.

Everything in Starter, plus a new or redeveloped website, ten connected workflows, a staff knowledge assistant and deeper dashboard controls. We actively manage and improve it with you.

Introductory implementation rates. Your agreed monthly rate is fixed for 12 months; minimum term is three months after go-live. See scope and terms ↗

THE SHAPE OF IT

Growth.
Who it is for.

One brand, up to two locations. Designed for businesses that want several connected workflows managed together: the front of the business and the admin behind it.

SetupFrom £2,495introductory · 50 / 30 / 20
MonthlyFrom £399managed · 3-month minimum
Usually live in3–6 weeksfrom access to your systems and approved content
Included usage600 min · 2,500 chatsa month; more agreed before it is switched on
INCLUDED
  • Voice and chatBoth on, one knowledge base
  • Website includedA new marketing site or redesign and redevelopment on your current provider, including supported custom code and agreed integrations
  • Ten workflows totalStarter workflows plus CRM routing, quote follow-up, onboarding, approval queues and reporting; branching and connected records
  • Owner dashboardPipeline, approval queues, workflow status and team access, plus Starter settings and activity
  • Included usage600 voice minutes and 2,500 chat sessions a month; anything above is agreed before it is switched on
  • Looked afterWeekly sampled reviews, a monthly review call and two hours of routine improvements each month; hosting, monitoring, fixes and ticket support
YOUR TEAM, EQUIPPED

Answers for staff.
Tools they can actually use.

A staff knowledge assistant grounded in your approved procedures, plus a practical team workshop for ChatGPT and Codex where useful. Business-owned subscriptions are paid directly to providers. We agree seats and costs first.

Staff knowledgeAI layer
  • Approved procedures
  • Service guidance
  • Templates
  • Escalation contacts
We connect through official interfaces. Where a system has none, a person confirms the request.
THE ADMIN THAT DISAPPEARS

Reminders, reviews, follow-ups, posts —
drafted and sent without you.

The easiest jobs to automate and the first to be dropped when it gets busy. Routine messages run under a workflow you approve once; anything written fresh waits for your approval.

  • Routine messages such as appointment reminders, confirmations and review requests run automatically under a workflow you approved at setup
  • Drafted replies, posts and emails are written for you and wait for your approval before they send
  • Every sequence stops the moment a customer replies
  • Consent and opt-out are built in; we do not cold-message anyone
11hBefore
3hAfter
Owner hours on admin and marketing each week. Illustrative sample figures—not customer results.
Growth layerAI layer
  • Voice + chat agent
  • Calendar or booking tool
  • CRM or inbox
  • Payments and invoicing
  • Reminders + reviews
  • Social + email drafts
We connect through official interfaces. Where a system has none, a person confirms the request.
ONE LAYER, NOT A WIDGET

Connected to what
you already run.

Connected to your calendar, bookings, CRM and payments through proper connections. Where a tool has none, a person confirms.

THE FRONT DOOR

A website built for the AI
to answer from.

A site that reads like your business, with the assistant on every page. Or redesign and redevelop your existing site on its current provider, with the code and supported integrations it needs. Page counts, migration and connections are agreed before payment.

  1. 01Call or web visitAny time, any device
  2. 02Answered in secondsDiscloses it is AI
  3. 03QualifiedWho, what, where, when
  4. 04Booked or capturedInto your calendar or inbox
  5. 05You are toldConfirmation + summary
Every step is logged, reviewable and reversible. A person can take over at any point.
Illustrative dashboard · sample data
Conversations486phone 291 · web 195
Booked121into your systems
Reminders sent204sample figure
Reviews requested8819 new Google reviews
Hours displaced46hat £22/h loaded = £1,012
AI cost vs retainer£410inside the cap
Illustrative dashboard using sample data—not customer results. On a real dashboard every money figure cites the assumption it uses.
WHAT YOU SEE

A dashboard you read
on a Monday morning.

Enquiry to booking to attended. Hours saved. The few things that need a person, as a list. Review it with us each month and prioritise the next improvements.

What would these tasks cost in staff time? Compare the worked examples ↗

NOT INCLUDED

Clear edges.

Anything outside the scope is quoted before it starts.

NATIVE APP AND STORE SUBMISSION (PRO)MULTI-LOCATION STAFF PERMISSIONSCARD-TERMINAL HARDWARE WORKCUSTOM MODEL TRAININGPAID MEDIA MANAGEMENT
Compare all packages and terms
NEXT STEP

Find out whether Growth is the right rung.