Your phone and website
stops missing work.
Handle phone and website enquiries while your team is busy. The AI works from approved information, books through supported calendars or captures a request, and hands over when a person is needed.
Introductory implementation rates. Your agreed monthly rate is fixed for 12 months; minimum term is three months after go-live. See scope and terms ↗
THE SHAPE OF ITStarter.
Starter.
Who it is for.
One brand, one number, one calendar. The business that loses work to voicemail and slow replies. Both channels, five standard workflows and owner controls are included from the entry price. We configure and test them, then train you to manage routine changes. Growth is for businesses that want us to actively manage and improve the system.
SetupFrom £995introductory · 50 / 30 / 20
MonthlyFrom £199self-managed · 3-month minimum
Usually live in7–14 daysfrom access to your systems and approved content
Included usage300 min · 1,000 chatsa month; more agreed before it is switched on
INCLUDED
- Your receptionistAI on your number 24/7 AND website voice and chat, using the same approved business information
- Knows your businessConfigured on your approved services, hours, area and booking rules; tested before launch
- Books or capturesBooks through supported calendar connections, or captures a request for your team to confirm
- Hands overTransfers to your nominated contact when available, or captures a call-back request when nobody can answer
- Included usage300 voice minutes and 1,000 chat sessions a month; anything above is agreed before it is switched on
- Five workflowsLead capture, confirmations, appointment reminders, enquiry follow-ups and review requests; supported connectors and agreed rules
- Owner dashboardUpdate hours, prices and FAQs; adjust handover rules and automation modes for connected workflows
- Training and supportOne-hour handover, ChatGPT/Codex setup guidance and templates. Hosting, monitoring, fault fixes and ticket support; routine changes are yours. Licences are paid directly by you
WHAT IT SOUNDS LIKEAnswers like your best
Answers like your best
receptionist on a good day.
Says it is your receptionist, takes the details, books or captures the job, confirms by text. Works from your approved price list and supported diary; anything else goes to a person.
- Hi, you've reached Northside Plumbing — I'm the virtual receptionist, this call is recorded. How can I help?
- My boiler's stopped working and there's no hot water.
- Sorry to hear that. Is anyone without heating right now, or is it hot water only?
- Just hot water, heating's fine.
- Okay. What's the postcode, and is tomorrow morning between 8 and 12 any good? I'll text you a confirmation.
- 01Call or web visitAny time, any device
- 02Answered in secondsDiscloses it is AI
- 03QualifiedWho, what, where, when
- 04Booked or capturedInto your calendar or inbox
- 05You are toldConfirmation + summary
WHERE THE ENQUIRY GOESInto the systems
Into the systems
you already run.
Your calendar or booking tool where it has a proper connection. Where it does not, a person confirms the request.
WHAT CHANGESFewer hours on the phone.
Fewer hours on the phone.
More work in the diary.
Missed calls, after-hours demand and repeat questions are the fastest leak to close. On the free call we estimate what that is worth in your business.
WHAT YOU SEEOwner controls
Owner controls
with useful reporting.
Your dashboard is configured and tested during setup. Change approved business information and connected workflow settings, and see enquiries, bookings and usage. Example figures below are illustrative.
What would these tasks cost in staff time? Compare the worked examples ↗
NOT INCLUDED
Clear edges.
Anything outside the scope is quoted before it starts.
CUSTOM APPDEEP POS OR PRACTICE-SOFTWARE SYNCNEW MARKETING WEBSITEADVANCED STAFF PERMISSIONS AND CUSTOM DASHBOARDSUNLIMITED NEW USE CASESSMS MARKETING AND PAID ADS
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