PRO / WIDER IMPLEMENTATION

Your business.
Connected across every location.

We scope connected workflows, additional locations and specialist integrations around your requirements. App development is available where it adds value, and the same assistant answers in the app, on the phone and on the website. We keep it all running.

Introductory implementation rates. Your agreed monthly rate is fixed for 12 months; minimum term is three months after go-live. See scope and terms ↗

THE SHAPE OF IT

Pro.
Who it is for.

Multi-site operators and businesses whose operations need more than the Starter enquiry system: connected workflows across departments, additional locations and specialist systems. Gyms, academies, clubs and studios that want their own product sit here too; that is what we already run for Dragon Academy and POWS Gym. If you want the app without the AI layer, the branded-app packages still exist.

SetupFrom £4,995introductory · 50 / 30 / 20
MonthlyFrom £699managed · 3-month minimum
Usually live in8–16 weeksfrom access to your systems and approved content
Included usage1,200 min · 5,000 chatsa month; more agreed before it is switched on
INCLUDED
  • Everything in GrowthBoth channels, a new or redeveloped website, staff assistant and expanded dashboard
  • Twenty workflows totalConnected customer, staff and operational workflows, with roles, approvals and specialist integrations agreed in your proposal
  • More locationsUp to three locations with role-based access and consolidated reporting
  • Your app, where it adds valueA branded app using our repeatable booking, membership, content or messaging modules. Bespoke product development is quoted separately. Features, integrations and release scope are fixed before payment; store approval is external
  • Included usage1,200 voice minutes and 5,000 chat sessions a month; anything above is agreed before it is switched on
  • Looked afterMonthly product review, release planning, four hours of routine improvements, monitoring, fixes and app maintenance within the agreed scope
LIVE PROOF

Two products.
Both stores. Both managed.

Dragon Players and POWS Performance: both live on the App Store and Google Play, both still updated by us, both under their own brand.

Both built and managed by ImpactLayer. Dragon Players and POWS Performance on the App Store; both on Google Play.
Your productAI layer
  • Branded iOS + Android app
  • In-app AI assistant
  • Bookings + membership
  • Push + messaging
  • Staff roles + approvals
  • Analytics + reporting
We connect through official interfaces. Where a system has none, a person confirms the request.
THE OPERATING SYSTEM

The app is the surface.
The system is the product.

Under the app sit the same parts as Growth — assistant, integrations, automations, dashboard — plus the staff workspace. That is what keeps a product alive after launch.

WHAT YOU SEE

Activation and engagement,
not vanity downloads.

Who activated, who is drifting, which journeys complete, which locations are ahead — and the same honest rule as every rung: every money figure on the dashboard cites the assumption it uses.

Illustrative dashboard · sample data
Active members1,840of 2,300 eligible
Activated this month212first action within 7 days
Drifting96no session in 21 days — journey running
Bookings in-app1,120this month
Agent conversations640app + phone + web
Retention influenced£4,88061 retained × £80 (signed)
Illustrative dashboard using sample data—not customer results. On a real dashboard every money figure cites the assumption it uses.

What would these tasks cost in staff time? Compare the worked examples ↗

NOT INCLUDED

Clear edges.

Anything outside the scope is quoted before it starts.

UNLIMITED BESPOKE FEATURE FACTORYHARDWARE ACCESS CONTROL AND FIRMWAREMULTI-BRAND FRANCHISE OS (ENTERPRISE)DEVELOPER ACCOUNT FEES, SMS, PAYMENT PROCESSINGHIGH-VOLUME AI OVER THE ALLOWANCE
Compare all packages and terms
NEXT STEP

Find out whether Pro is the right rung.